Privacy Policy

Catharos Ventures LLC ("Catharos Labs," "we," "us," or "our") operates catharoslabs.com (the "Site"). This policy explains what personal information we collect when you use the Site, why we collect it, and the choices available to you.

Information We Collect

We collect information you provide directly to us, including:

• Contact information you submit through our forms - name, email address, and message content - on the Contact, Wholesale, and Partner Program pages.
• Order information when you place an order, including billing and shipping details, and the products purchased.
• Account information if you create an account - your name, email address, a hashed password, and your order history.
• Partner and referral data if you join our Partner Program, including your referral link activity and payout information.

We also automatically collect limited technical information when you browse the Site, such as pages visited and general device/browser information, typically through standard analytics tools.

How We Use It

We use the information we collect to:

• Fulfill and ship orders, and communicate with you about them
• Respond to inquiries submitted through our contact, wholesale, or partner forms
• Send service email about your orders and account, and - only if you opt in - occasional marketing email, every message of which carries an unsubscribe link
• Administer the Partner Program, including tracking referrals and calculating commissions
• Improve the Site and understand how it's used
• Meet legal, tax, and recordkeeping obligations

Sharing & Disclosure

We do not sell your personal information. We share information only as needed to operate the business, including with:

• Payment processors, to securely process transactions
• Shipping carriers, to deliver orders
• Service providers who help us run the Site, such as email and hosting providers
• Legal or regulatory authorities, when required by law

Cookies & Tracking

The Site may use cookies or similar technologies for core functionality (like remembering items in your cart) and for basic analytics. You can control cookies through your browser settings; disabling them may affect parts of the Site's functionality.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order history for tax and accounting purposes, unless a longer retention period is required by law.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

Children's Privacy

The Site and our products are intended solely for qualified adult researchers and are not directed at, marketed to, or intended for use by anyone under 21. We do not knowingly collect personal information from minors.

Changes To This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

Contact Us

Questions about this policy or your information can be sent through our Contact page.